Lingo
Lingo Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lingo has 1.7 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Lingo to a friend or colleague.
- Rating Distribution
Pros: Friendly customer care people, Reasonable, Was going to make my bills cheaper.
Cons: Liars disappoint and will not help and does not care, Poor customer service, Help wanted.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Lingo has 1.7 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Lingo to a friend or colleague.
- Rating Distribution
Pros: Friendly customer care people, Reasonable, Was going to make my bills cheaper.
Cons: Liars disappoint and will not help and does not care, Poor customer service, Help wanted.Recent recommendations regarding this business are as follows: "Never ever contract with this company for phone service.", "Don't do bank draftd with them", "This is a Fa Fabulous Opportunity for any Senior, especially for me!", "My bill too high that why I don’t want this service no more", "RUN! Do not sign up".
Most users ask Lingo for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Lingo Reviews
"I need to get to the *** section to initiate the process of refinancing the equity of my townhome in Pasadena CA91104"
This is Not a a Complaint. Thru your website, yesterday, I am a new customer, trying to use the equity of my home in Pasadena CA 91104. I was trying to...
"In competent or deliberate miss direct customer service . This feels like it is deliberate inorder to additional monies."
I am trying to stop service because user has passed away. They will not work with me until I can come up with the secret authorization code that was on an...
Elyria, Ohio
Phone outage in Missouri, can’t get a contact person
Went to a promotion of life alert
NOT INTERESTED!!
I Need to speak to a phone representative about my phone outage
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Winnipeg, Manitoba
Unsatisfied customer
I wanted to change the phone numbers because the previous ones were canceled by my mom. So I wanted to register new ones and make a call to my mom but in the end I had to wait for about half an hour.
Ok, I did wait patiently but when I start calling after half an hour nothing went trough. The numbers were not registered at all. So I call again just to see what was wrong, went trough all procedure one more time.
Just to be told I have to wait this time not half an hour but 24 hours. Im not sure that Lingo communication is in desperate needs for customer representatives that you guys hire what ever you can find without any training or undertrained or workers on that position completely uninterested about to satisfy loyal customers or new ones.
Seattle, Washington
In competent or deliberate miss direct customer service . This feels like it is deliberate inorder to additional monies.
I am trying to stop service because user has passed away. They will not work with me until I can come up with the secret authorization code that was on an invoice from 2008.
They do not ask for an account number or a social security #. Another words telling me the account can never be closed and this person who has died will have to pay forever.Nev
User's recommendation: Never ever contract with this company for phone service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unauthorized charge
My card was charged and didnt subscribe to lingokids. I would like my money back to my card and cancel any subscription.
Preferred solution: Full refund
Cleveland, Ohio
They suck charge me 200 cancel fee
Cancled my phone service had it for years charged me 200 dollars fro cancel They steal form thier coustmers
Amarillo, Texas
Don't know have to do in order to process reply
No phone service and received a bill monthly .I pay my bill I pay it and this month I am not receiving calls.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lois M Craig
My account number: 41241****
My name: Lois M. Craig
You guys with drew 287.44 from my
checking account.
I cancelled my service on
September 6th 2023. I have had this phone service
for eight years. I don't owe a fee of 200.00.
You also owe me 21.07 credit, My money needs to be credited back to my account. Are I will contact the bank and my lawyer.
- Over priced
Preferred solution: Full refund
User's recommendation: Don't do bank draftd with them
Chicago, Illinois
My phone bill
I pay the bill $459.07 and my phone is still off 773 783 ****
Cell 773 330 ****
Please call me on cell
Ritha Mackmore Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roseville, California
Almost impossible to contact
A landline was replaced by AT&T. The installer cut an electric line when burying the new landline.
Sedgwick claims contacted me but I can't reply to them. I need my electric line fixed asap!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Indiana
Cancel phone service
My bill too high that why I dont need this service no more.thanks so much. I am not happy about your bill go up too high. I want cancel your service
User's recommendation: My bill too high that why I don’t want this service no more
Burkburnett, Texas
Closing account
Trying to get account number and pin.Never had an invoice sent and trying to change carrier. I need information to provide new phone provider!!
Vicksburg, Mississippi
SCAM SCAM SCAM
They lie and say they are partnered with ATT
Do not believe them they will lie all the way thru will not cancel your subscription.
Im not paying a dime.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Long Beach, California
I need to get to the *** section to initiate the process of refinancing the equity of my townhome in Pasadena CA91104
This is Not a a Complaint. Thru your website, yesterday, I am a new customer, trying to use the equity of my home in Pasadena CA 91104.
I was trying to initiate the lendgo Card based on the equity of my Townhome. I want to sign up based on my phone number, address, etc.then my bank thought it was fraud, & Called my bank & told them it was me only! By that time, Kate afternoon &towards the evening, I went to bed. Is the process in a timely manner?
Kindly let me know! Gratefully youre, Adelene Nakamura
User's recommendation: This is a Fa Fabulous Opportunity for any Senior, especially for me!
Santa Rosa, California
HORRIBLE SERVICE, they LIED about being affliated w/ AT&T. We should have read all the HORRIBLE reviews before signing up with them. HORRIBLE CUSTOMER SERVICE!
Our office phones were disconnected without notice. We CAN NOT run a business without phones or a fax line!
We have a Doctor that will be on call tonight and we have an Emergency they will not be able to get through. We have been trying to solve this problem since &;30am and it is now 3:00pm and still no service.
VERY FRUSTRATING! Why would they lie and say they were affliated with AT&T?!
User's recommendation: RUN! Do not sign up
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
No customer service
While waiting for our service to be reinstated (after finally forwarding the like) we found that they reconnected our service a day before the intended date. Normally this would be great, except for they did not inform us, nor did they turn off the call forwarding!To date we still have received no contact from the company regarding the issue and now we have found that they placed our account in "past due" status on the billing instead of giving us a credit for the days that our service was down. If we had a choice we would definitely NOT be doing business with this company
Upon the 4th day of calling to see why our service had yet to be forwarded we were told by a rep that the company policy for forwarding a line is 5 DAYS! Sure enough on the 5th day at the exact time of day I placed the trouble ticket call the line was forwarded-when I questioned the rep, they claimed not to know about the 5 day policy and said they had just received the order.
We still had to wait for 7 days for the service to restored. Service was actually restored, without any visit or contact by a representative on the 6th day. However, they did not turn off the forwarding of the service, we had to do that. Thank goodness the representative who did the forwarding gave me the information I needed to turn it off myself.
To date we have not been contacted by a member of the company to offer any credits, etc. for the problem. Absolutely unacceptable!
Their lack of customer service is astonishing. We may have phone service but we're still extremely disappointed and praying there isn't a "next time".
It is especially upsetting because just 2 months ago we lost service; same procedure we placed a "trouble ticket order" and while inquiring why the phone number had not yet been forwarded we were informed that one of their reps "accidentally" shut off our account. We then had to go through sales to reactivate our account and wait 5 days for a tech to come to our location and re-connect our service. We lost thousands in revenue from their mistake!
Not a single contact has been made by them to apologize, offer credits, etc. I am disgusted to be one of their customers!
- Liars disappoint and will not help and does not care
Preferred solution: Let the company propose a solution
User's recommendation: Stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tell City, Indiana
Terrible service
This is a land line church phone .the bills kept coming late and then charged late fees. Co went to paperless by email 2 months without email bill I call to pay the bill.
I don't have a supposed code they wanted had to get angry with them to even take my money . Asked for a receipt sent to email . They sent me confirmation of payment but no amount on receipt and thus no way to get reimbursed. Asked to speak to a.
Supervisor immediately the response was you don't tell me what to do . We only do supervisors by return call this is totally unreal
Preferred solution: Apology
User's recommendation: Stay far away from this co.
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